Privacy Policy

Last Updated: 26 May 2026

1. Introduction

COMMONCORRIDOR.COM (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our website, mobile application, and related services (collectively, the “Platform”).

By using the Platform, you consent to the collection and use of your personal information as described in this Privacy Policy. If you do not agree with this Privacy Policy, please do not use the Platform.

This Privacy Policy is designed to comply with the Personal Data Protection Act 2012 (PDPA) of Singapore and other applicable data protection laws.

2. Information We Collect

2.1 Information You Provide to Us

We collect information that you voluntarily provide when you:

Create an Account: Name, email address, phone number, password, and profile information
Submit Business Listings: Business name, description, contact information, images, location, and service details
Post Reviews and Ratings: Your reviews, ratings, comments, and uploaded images
Contact Us: Name, email address, and message content when you submit inquiries or feedback
Subscribe to Newsletters: Email address and communication preferences
Participate in Surveys or Contests: Information you provide in response to surveys or promotional activities

2.2 Information Automatically Collected

When you use the Platform, we automatically collect certain information, including:

Device Information: Device type, operating system, browser type, IP address, and unique device identifiers
Usage Data: Pages visited, time spent on pages, links clicked, search queries, and navigation patterns
Location Data: General location information (city, region) based on your IP address or device settings, if you grant location permissions
Cookies and Tracking Technologies: Information collected through cookies, web beacons, and similar technologies (see Section 7 for details)

2.3 Information from Third Parties

We may receive information about you from third-party services, such as:

Social media platforms when you connect your account or share content
Business partners who list their services on our Platform
Analytics and advertising partners

3. How We Use Your Information

We use the information we collect for the following purposes:

To Provide and Improve the Platform: Operate, maintain, and enhance the Platform’s functionality and user experience
To Process Your Requests: Create and manage your account, process business listings, and respond to your inquiries
To Facilitate Communication: Enable communication between users and businesses, send notifications, and deliver customer support
To Personalize Your Experience: Customize content, recommendations, and search results based on your preferences and usage patterns
To Send Communications: Send newsletters, updates, promotional materials, and important notices (you can opt out at any time)
To Ensure Security: Detect, prevent, and address fraud, security threats, and unauthorized access
To Comply with Legal Obligations: Meet legal requirements, respond to legal processes, and protect our rights and the rights of others
To Analyse and Improve: Conduct analytics, research, and data analysis to understand usage patterns and improve our services
For Marketing and Advertising: Display relevant advertisements and measure the effectiveness of marketing campaigns (with your consent where required)

4. How We Share Your Information

We may share your information in the following circumstances:

4.1 Public Information

Certain information you provide is publicly visible on the Platform, including:

Business listings (business name, description, images, location, contact information)
Reviews, ratings, and comments (your username or display name, review content, ratings, and uploaded images)
Public profile information (if you choose to make it public)

4.2 Service Providers and Business Partners

We may share your information with third-party service providers who perform services on our behalf, such as:

Hosting and cloud storage providers
Payment processors (if applicable)
Analytics and data analysis services
Email and communication services
Advertising and marketing partners

These service providers are contractually obligated to protect your information and use it only for the purposes we specify.

4.3 Business Transfers

If we are involved in a merger, acquisition, sale of assets, or bankruptcy, your information may be transferred as part of that transaction. We will notify you of any such change in ownership or control of your personal information.

4.4 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., court orders, government agencies).

4.5 With Your Consent

We may share your information with third parties when you explicitly consent to such sharing.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

Encryption of data in transit and at rest
Secure authentication and access controls
Regular security assessments and updates
Employee training on data protection

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security. You are responsible for maintaining the confidentiality of your account credentials.

6. Data Retention

We retain your personal information for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

When we no longer need your information, we will securely delete or anonymize it, except where we are required to retain it for legal, regulatory, or business purposes.

If you delete your account, we will delete or anonymize your personal information, except for information we are required to retain (e.g., for legal compliance, dispute resolution, or enforcement of agreements).

7. Cookies and Tracking Technologies

We use cookies, web beacons, and similar tracking technologies to collect and store information about your use of the Platform. Cookies are small text files placed on your device that help us:

Remember your preferences and settings
Analyse how you use the Platform
Provide personalized content and advertisements
Improve the Platform’s functionality and performance
Types of Cookies We Use:
Essential Cookies: Required for the Platform to function properly (e.g., authentication, security)
Analytics Cookies: Help us understand how users interact with the Platform
Functional Cookies: Remember your preferences and enhance your experience
Advertising Cookies: Used to deliver relevant advertisements and measure campaign effectiveness

You can control cookies through your browser settings. However, disabling certain cookies may limit your ability to use some features of the Platform. For more information, please see our Cookie Policy or contact us.

8. Your Rights and Choices

Under the PDPA and other applicable laws, you have the following rights regarding your personal information:

8.1 Access and Correction

You have the right to access and correct your personal information. You can update your account information through your account settings or by contacting us.

8.2 Withdrawal of Consent

You may withdraw your consent to our collection, use, or disclosure of your personal information at any time. However, withdrawing consent may affect your ability to use certain features of the Platform.

8.3 Data Portability

You may request a copy of your personal information in a structured, machine-readable format.

8.4 Deletion

You may request deletion of your personal information, subject to our legal and business obligations to retain certain information.

8.5 Marketing Communications

You can opt out of marketing communications by:

Clicking the “unsubscribe” link in our emails
Updating your communication preferences in your account settings
Contacting us directly
To exercise any of these rights, please contact us using the information provided in Section 12.

9. Children’s Privacy

The Platform is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us, and we will delete such information.

If you are between 13 and 18 years old, you may use the Platform only with the consent of a parent or guardian.

10. International Data Transfers

Your information may be transferred to and processed in countries other than Singapore. We ensure that appropriate safeguards are in place to protect your information in accordance with this Privacy Policy and applicable data protection laws.

11. Third-Party Links

The Platform may contain links to third-party websites, services, or applications. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party sites you visit.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of material changes by:

Posting the updated Privacy Policy on the Platform
Sending an email notification (if you have provided an email address)
Displaying a prominent notice on the Platform

Your continued use of the Platform after such changes constitutes your acceptance of the updated Privacy Policy. We encourage you to review this Privacy Policy periodically.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

COMMONCORRIDOR.COM
General Inquiries: theresidents@commoncorridor.com
Website: www.commoncorridor.com

We will respond to your inquiry within a reasonable timeframe and in accordance with applicable data protection laws.